Shipment processing time
All UK orders are processed within 5-7 business days.

All International orders are processed within 5-15 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping rates & delivery estimates

Tracked Shipping (5-7 Business Days). Please note you will be sent tracking number via email to get updates on your order. 

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes or APO/FPO addresses.

International Orders

International Tracked Shipping (5-15 Business days). Please note you will be sent tracking number via email to get updates on your order. 

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Customs Charge

Please be aware you may be subject to a customs charge depending on country of order.

Returns, Refunds, and Exchanges

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition in its original packaging, accompanied by a copy of the receipt.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

To initiate a return, please email with your order number and reason for return.


Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.